Linear was using an outdated server-based recruitment software. They spent extra money on external sources because it was hard to manage and lacked the necessary contract and temp functionality.
"The system we used before was really outdated. The uptake of actually using it was limited because recruiters used to get annoyed with the things it couldn't do or the way that it worked."
Linear decided to search for a new CRM and spent a lot of time debating their options. They were drawn to Firefish due to not only the team that knew the industry inside and out but, most importantly, an all-in-one solution for temp, contract, and perm that allows them to manage contractors across multiple sites and projects.
"It’s clear that the Firefish support team has the best interest of clients at heart and you truly know the software and understand the market. It really stood out to us for that reason."
"Switching to Firefish, the recruiters want to use the software because it's easy. The productivity levels have all gone up because they're willing to get on board with it - which is new to us. They weren’t so willing to use the old system. What we wanted to do was use a CRM that would help us grow and that's exactly what we're seeing now. Applications have gone through the roof."
Firefish's automation features and scalable structure not only adapted to Linear's processes but also allowed them to increase their efficiency and simplify the way they recruit.
Linear Recruitment started out in 2001. It has grown over two decades to become one of the leading construction recruitment agencies. They pride themselves on striving to always match candidates with their perfect jobs.
With one of their core values being Uncomplicated, it was always vital for them to operate with processes that are as straightforward as possible.
Unfortunately, they struggled to achieve that with their previous CRM, which gave them lots of technical trouble, little automation, and quickly became a storage for dead data - and then they found Firefish...
United Kingdom
11-50 Recruiters
"We're finding that we're filling roles with existing candidates a lot easier, because the consultants are willing to use the system first rather than posting it externally straight away because that’s what they’ve always done."
Linear Recruitment, like a lot of agencies, has often gone externally first when recruiting new candidates. This left them spending money on new roles and wasting time trying to find fresh candidates.
Lori told us that they've been working hard with the Firefish Support Team to change the way they recruit. Now, thanks to Firefish, they can more easily find ready candidates within their system, so they don't always need to go elsewhere and the reliance on jobs boards as a first option has reduced. It's easy.
But engaging their database is not their only focus - Firefish also made their current processes a lot simpler, especially thanks to the ability to post across multiple job boards at once and the integration with CV Library.