The World Economic Forum: Future of Jobs Report 2025 forecasts that the job market will grow by just 7% in the next 5 years to 2030.

With this in mind, how can recruitment agencies use CRMs and technology to their advantage and maximise revenue from the available market?

The answer is: analytics, automation and AI - three essentials for success in 2025 and beyond.

In recruitment efficiency and personal relationships are crucial to success. AI & automation create both opportunity and risk when it comes to the personality of an agency and it's recruiters. The recruitment agencies that succeed in the AI enabled market will be those who leverage AI and automation to increase efficiency while maintaining and enhancing the human touch.