Putting data at the heart of your
recruitment agency.
Meet Firefish: The Recruitment Game-Changer
Firefish is your new recruitment CRM and marketing platform, built by recruiters for recruiters.
Get Started
with Firefish
Firefish Onboarding Timeline
Here is what you can expect in the days following go live.
Session 1 – Candidate & Contact Management (Day 1 Continued) Focus Areas:
- Adding Candidates: Use Outlook Add-In, upload documents, and manual entry.
- Managing Records: AI summaries, engagement indicators, star ratings, preferences.
- Company & Contact Records: Setup hiring preferences, coding contacts, and forecasting terms.
- Business Development Tools: Tags, communications, and sending Spec CVs.
- Searching & Talent Pools: Boolean searches, filters, bulk actions, and AI automation.
Go Live (Day 1)
- Login details are shared the day before.
- System access opens at 9am.
- Setup email integration and install the Outlook Add-In.
Session 2 – Job Creation & Workflow (Day 3)
Focus Areas:
- Job Creation: Under contacts with AI support, terms, and forecasting.
- Potential Matches: AI match preview, search refinements, and shortlist management.
- Adverts: Generate with Advert GPT, alerts, multi-posting, social sharing, and automation.
- Workflow Management: To-Do List, formatted CVs, interviews, progression, and placements.
- Reporting: Sales dashboards, contractor management, terminations, roll-ons.
Next Steps
Why Firefish? Everything You Need — Only Smarter.
🚀 Welcome to Firefish
We’re really happy to have you on board. This is an exciting step forward for Saco Man and for all of you who make recruitment happen every day.
🎯 What Saco Man Wanted to Achieve
The goal was simple to win in a tough candidate short market by working smarter not harder. You needed a way to make better use of your existing database to search faster engage candidates more effectively and deliver a modern experience that works for both recruiters and candidates. At the same time it was important to partner with a product that grows with the business and future proofs your recruiting for the future.
🌟 What Firefish Offers You
Firefish is built with those goals in mind. It is a system designed to help you place more candidates faster with tools that proactively engage your database through smart search and job alerts. You will have a dedicated team working alongside you providing ongoing support training and regular check ins to ensure you get the most out of the system. Our product roadmap is shaped by recruiters like you. We are committed to growing and evolving Firefish to meet your needs because here you are not just a number you are a partner.
Features You'll Love
Potential Matches
Firefish’s Potential Matches feature supercharges your recruitment by instantly surfacing top candidates from your CRM the moment a new job goes live. With intelligent matching, customisable filters, and keyword search, it delivers a ranked shortlist in seconds. Saving you time, boosting placement speed, and turning your database into your most powerful hiring tool.
Job Alerts
Job Alerts keep your candidates engaged by automatically sending them personalised job opportunities that match their preferences. Tailored to each candidate’s chosen criteria, such as job type, location, and sector—these alerts are sent at optimal times to maximise visibility and response rates. Fully branded and customisable, Job Alerts ensure your agency stays top-of-mind, helping you fill roles faster while delivering a seamless candidate experience.
With Firefish AI, go from hours spent writing job ads, matching candidates, and typing up notes—to everything done in seconds. From admin overload to streamlined recruitment, Firefish turns your CRM into a smart assistant that helps you place faster, engage candidates better, and grow your agency effortlessly
Firefish AI
Boosting Recruitment Efficiency: 37% Increase in Revenue per Recruiter with Firefish
Here's how Firefish helped IntaPeople replace outdated systems, streamline their recruitment process, and scale their team — leading to a 37% increase in revenue per recruiter.
Award winning success and support
Weekly
Product Releases
We take your ideas from the user community and make them a reality.
By releasing product updates and improvements every week, we ensure that Firefish grows with you and the industry.
Success
Check-Ins
Our customer success team will ensure you are making the most of the features in your database and hitting your business goals.
UK Based
Support
Firefish has an award winning UK Based Support team of ex recruiters, that answer when you call.
Specialist
Onboarding
Get set up on Firefish with no fuss and expert guidance. Our specialists will have you hitting the ground running.
Don't Just Take Our Word for It
We've been using Firefish for several years, and their customer support continues to impress. The team is consistently responsive, polite, knowledgeable, and genuinely helpful.
Their SLA response times are excellent, often exceeding expectations, which gives us confidence when managing time-sensitive recruitment tasks. Issues are resolved quickly and efficiently, keeping our workflow on track. We also value their commitment to customer feedback, using it to continuously improve the platform.
Firefish is a reliable, responsive, and forward-thinking partner we’re proud to work with.
— Desi , Apex Resources Ltd
Firefish has made it easy to scale.
We've grown from 3 to 19 users, and the software has adapted to our changing needs.
The day-to-day functionality has really helped us grow and increase the efficiency and productivity of our team.
— Sam Wild, Axion Recruitment
Session 3 – Productivity, Engagement & Reporting (Day 5) Focus Areas:
- To-Do List & Sales Plan: Daily task tracking, planning, and forecasting.
- Mailshots & Engagement: Send from jobs or searches, track engagement via AI and icons.
- Dashboards & Reports: Custom dashboards, recruiter filters, Report Card Library.
- Wrap-Up Q&A: Final questions and discussions.